SynapseTBI is committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy describes how we collect, use, and protect your data when you interact with our neurodiagnostic services.
- Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, contact details, insurance information.
- Medical Information: Health history, diagnostic test results, physician referrals, and other neurodiagnostic data.
- Usage Data: Information about how you interact with our website, patient portal, or other digital platforms.
- Payment Information: Billing details, insurance claims, and payment history (if applicable).
- How We Use Your Information
We use your information for the following purposes:
- To provide neurodiagnostic testing and related healthcare services.
- To communicate with you regarding appointments, results, and follow-up care.
- To process insurance claims and billing.
- To comply with legal, regulatory, and accreditation requirements.
- To improve our services and ensure patient safety.
- Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data in the following cases:
- With Healthcare Providers: To coordinate your care with referring physicians or specialists.
- With Insurance Companies: For billing and claims processing.
- With Legal or Regulatory Authorities: As required by law, such as HIPAA compliance or legal proceedings.
- With Business Associates: If third-party service providers assist with administrative, technical, or operational functions, they are required to follow strict confidentiality guidelines.
- Data Security
We implement industry-standard security measures to protect your personal and medical information. This includes encryption, secure access controls, and staff training on data privacy. However, no system is 100% secure, and we encourage you to safeguard your personal information.
- Your Rights
Depending on applicable laws, you may have the right to:
- Access, correct, or request deletion of your personal data.
- Request a copy of your medical records.
- Restrict or object to certain data processing activities.
- File a complaint if you believe your privacy rights have been violated.
- Cookies and Digital Privacy
If you use our website, we may collect cookies and other tracking data to improve user experience. You can manage cookie preferences in your browser settings.
- Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
For questions or concerns regarding this policy, please contact:
SynapseTBI
915 Clint Moore rd.
Boca Raton, FL 33487
561-409-1488
info@synapsetbi.com
www.synapsetbi.com